Contact Us — Safe House Medical Safe House MedicalHow Can We Help?Questions about products, orders, or medical supply needs — our team is here. Send a Message First NameLast Name Email SubjectOrder StatusProduct QuestionReturn or RefundHSA/FSA EligibilityBulk / Healthcare OrderOther Order Number (optional) Message Send Message Contact Info✉️Emailsupport@safehousemedical.com📍LocationDallas, TX⏱️Response TimeWithin 1 business day📞Support HoursMon–Fri, 9am–5pm CST 💳 HSA/FSA EligibleMost of our products qualify for HSA and FSA spending. Questions about eligibility? We’re happy to help.View Eligible Products Common QuestionsAre your products FDA approved?All products are FDA-registered or FDA-cleared. We verify regulatory status before listing any product.Can I return opened medical supplies?Opened medical supplies are non-refundable for safety reasons. Unopened items may be returned within 30 days.Do you offer bulk orders?Yes — for healthcare providers, schools, or businesses. Contact us with your needs for a custom quote.Where is my order?Orders ship within 2–3 business days. Tracking sent by email once shipped.