Contact Us — Safe House Medical Safe House MedicalHow Can We Help?Questions about products, orders, or medical supply needs — our team is here. Send a Message First NameLast Name Email SubjectOrder StatusProduct QuestionReturn or RefundHSA/FSA EligibilityBulk / Healthcare OrderOther Order Number (optional) Message Send Message Contact Info✉️Emailsupport@safehousemedical.com📍LocationDallas, TX⏱️Response TimeWithin 1 business day📞Support HoursMon–Fri, 9am–5pm CST 💳 HSA/FSA EligibleMost of our products qualify for HSA and FSA spending. Questions about eligibility? We’re happy to help.View Eligible Products Common QuestionsAre your products regulated medical devices?Regulatory status varies by product and is noted on the product page when applicable. Contact us with questions about a specific item.Can I return opened medical supplies?Opened medical supplies are non-refundable for safety reasons. Unopened items may be returned within 30 days.Do you offer bulk orders?Yes — for healthcare providers, schools, or businesses. Contact us with your needs for a custom quote.Where is my order?Orders ship within 2–3 business days. Tracking sent by email once shipped.
