Contact Us — Safe House Medical

Safe House Medical

How Can We Help?

Questions about products, orders, or medical supply needs — our team is here.

Send a Message

Contact Info

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Emailsupport@safehousemedical.com
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LocationDallas, TX
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Response TimeWithin 1 business day
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Support HoursMon–Fri, 9am–5pm CST

💳 HSA/FSA Eligible

Most of our products qualify for HSA and FSA spending. Questions about eligibility? We’re happy to help.

View Eligible Products

Common Questions

Are your products FDA approved?
All products are FDA-registered or FDA-cleared. We verify regulatory status before listing any product.
Can I return opened medical supplies?
Opened medical supplies are non-refundable for safety reasons. Unopened items may be returned within 30 days.
Do you offer bulk orders?
Yes — for healthcare providers, schools, or businesses. Contact us with your needs for a custom quote.
Where is my order?
Orders ship within 2–3 business days. Tracking sent by email once shipped.